We aim to deliver our products safely and on time to customers across India.

1. Order Processing Time

• Orders are dispatched within 2–4 business days after payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next working day.

2. Delivery Timeline

• Metro cities: 3–5 business days after dispatch.

• Other locations: 5–10 business days after dispatch.

• Delivery times may vary due to courier delays, natural calamities, or unforeseen events.

3. Shipping Charges

• Charges are calculated based on order weight, delivery location, and promotions.

• Free shipping may be offered on certain orders or above a specific order value.

4. Order Tracking

Once dispatched, a tracking number will be shared via email/SMS so you can monitor your delivery status.

5. Delays & Responsibility

NutraRaas Global Pvt. Ltd. is not responsible for delays caused by courier companies or events beyond our control.